Temini – Frequently Asked Questions (FAQs)
Q: What is Temini?
A: Temini is a wholesale supplier specializing in high-quality African foods, ingredients, and beverages. We source authentic products from across Africa to serve retailers, restaurants, caterers, and community shops worldwide.
Q: Who do you supply to?
A: We supply African and international supermarkets, restaurants, catering businesses, market traders, and bulk buyers looking for authentic African foods at competitive wholesale prices.
Q: What types of products do you offer?
A: Our range includes African staples such as rice, yams, plantain, cassava products, beans, spices, palm oil, dried fish, beverages, snacks, and specialty items unique to different regions of Africa.
Q: Are your products authentic and directly sourced?
A: Yes. We work closely with trusted producers and distributors across Africa to ensure authenticity, quality, and freshness in every product.
Q: Do you offer organic or specialty products?
A: We stock a wide variety of products, and where available, we also provide organic, fair-trade, and specialty items. Please contact us for our latest product list.
Accordion Content
Q: How do I place an order?
A: Orders can be placed directly through our wholesale portal, by phone, or by email with our sales team.
Q: Is there a minimum order quantity?
A: Yes, minimum order requirements may apply depending on the product category. Please check our wholesale terms or contact our team for details.
Q: Do you deliver across the UK/Internationally?
A: We deliver nationwide across the UK and also handle international shipments. Delivery terms and costs vary depending on location and order size.
Q: How long does delivery take?
A: UK deliveries usually take 2–5 working days. International shipping times vary depending on the destination and shipping method.
Q: What payment methods do you accept?
A: We accept bank transfers, major credit/debit cards, and trade account payments for approved partners.
Q: Can I open a trade account?
A: Yes. Businesses can apply for a trade account to enjoy flexible payment terms and access to exclusive offers.
Q: What if I receive a damaged or incorrect order?
A: Please notify us within 48 hours of delivery with your order details and photos if possible. Our team will arrange a replacement or credit note where applicable.
Q: How do you ensure product quality?
A: All our products undergo strict quality control, and we only partner with reputable suppliers. We also maintain proper storage and handling to preserve freshness.
Q: How can I contact Temini?
A: You can reach our customer service team via phone, email, or our website’s contact form. We aim to respond to all inquiries within 24 hours.
Q: Do you offer support for new businesses?
A: Yes! We work closely with small and growing businesses, providing advice on product selection, logistics, and stock planning to help you succeed.
